HomePro Qatar Logo

Privacy Policy

We're committed to protecting your privacy and ensuring your data is handled responsibly

Privacy Policy Sections

Introduction

At Home Pro, we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homepro-qatar.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please note: By accessing and using our Site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site.

This Privacy Policy applies to information we collect on the Site, in email, text, or other electronic messages between you and the Site, and when you interact with our advertising and applications on third-party websites and services.

Information We Collect

We collect several types of information from and about users of our Site, including information:

Personal Identifiers

Name, email address, postal address, phone number, and other similar identifiers.

Account Information

Username, password, account preferences, and transaction history.

Payment Details

Credit card numbers, bank information, billing address, and other payment details when you make a purchase.

Usage Data

Information about how you use our Site, including browsing patterns, items viewed, and bidding activity.

How We Collect Information

  • Directly from you when you register an account, place bids, make purchases, or contact customer service.
  • Automatically as you navigate through our Site, including through cookies and similar technologies.
  • From third parties such as business partners, social media platforms, and identity verification services.

How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Providing, maintaining, and improving our Site and services
  • Processing your transactions, bids, and purchases
  • Managing your account and providing customer support
  • Sending transactional emails and notifications about auctions and bids
  • Personalizing your experience and delivering content relevant to your interests
  • Analyzing usage patterns to improve our Site and services
  • Preventing, detecting, and investigating fraudulent or illegal activities

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Cookies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files placed on your device that allow us to remember you and your preferences.

Types of Cookies We Use

Essential Cookies

Required for the Site to function properly

Functional Cookies

Remember your preferences and settings

Performance Cookies

Collect data about Site usage and performance

Marketing Cookies

Track your activities to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

Information Sharing

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us.
  • Business Transfers: We may share information during negotiations or as part of a corporate transaction such as a merger, sale, or acquisition.
  • With Your Consent: We may share your information when you have given us specific consent to do so.
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation.

Note: We do not sell your personal information to third parties.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We maintain physical, electronic, and procedural safeguards such as:

Encryption

We use SSL technology to encrypt data transmitted on our Site

Access Controls

Limited employee access to personal information

Regular Audits

Regular security assessments of our systems

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access personal information we hold about you
  • The right to request correction or deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may ask you to verify your identity before responding to such requests.

Your Communication Preferences

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Important: Your continued use of our Site following the posting of changes to our Privacy Policy means that you accept those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information below:

Address

1803, 18th Floor, Laffan Tower,
Ambassador's Street, West Bay, Doha, Qatar

Have questions about our privacy practices?

Our data privacy team is ready to answer any questions you may have about how we protect your personal information.

Contact Our Privacy Team